Launch operations and reliability readiness

Problem

The dashboard factory's template production and publication pipeline lacks any operational visibility. There is no telemetry tracking how many templates are generated, how long builds take, or what the failure rate is during quickstart and example pack generation. If a template fails to compile or a publication job stalls, nobody is alerted and the bottleneck is invisible. Support ownership for template quality issues is unassigned, and there is no incident response process for publication outages. Without these operational basics, launch-day demand for new quickstarts and examples could quietly fail with no path to recovery.

Context

• Public launch for repeatable production, review, and publishing of quickstarts and example dashboards needs more than feature completeness; it also needs clear ownership, monitoring, support routing, and a practiced response to failures.
• Without explicit launch operations, the team will discover gaps in alerts, escalation, rollback, or user communication during the most visible part of the release.
• Expected touchpoints include examples/, review/publishing docs, production-line scripts, and dashboard content fixtures, runbooks, monitoring or review surfaces, and any launch-day coordination artifacts.

Possible Solutions

• A - Handle launch ops informally through the people closest to the code: workable for small releases, but too fragile for public launch.
• B - Recommended: define an explicit launch operations package: owners, dashboards/checks, escalation paths, rollback steps, and user/support communication rules.
• C - Delay launch until a broader platform-operations program exists: safest, but likely more process than this specific launch needs.

Plan

1. List the launch-day risks for repeatable production, review, and publishing of quickstarts and example dashboards, including failure modes, ownership gaps, and dependencies on adjacent teams or systems.
2. Write the required runbooks and operating checklists covering monitoring, escalation, rollback, and communication.
3. Confirm the launch support model with named owners and the minimal dashboards, logs, or review artifacts they need to do the job.
4. Run a tabletop or rehearsal pass and update the plan anywhere the team still relies on tribal knowledge instead of written procedure.

Implementation Progress

Review Feedback

• [ ] Review cleared