Dataface Tasks
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    Define pricing and packaging model

    IDM2-INTPLAT-002
    Statusnot_started
    Priorityp0
    Milestonem2-internal-adoption-design-partners
    Ownerhead-of-engineering

    Problem

    Dataface has no defined pricing model or packaging structure. Before public launch, the team needs to decide how the product is priced (per-seat, usage-based, bundled with Fivetran plans), what features are gated behind tiers, and how packaging aligns with Fivetran's existing product catalog. Without these decisions — and internal approval from product/finance stakeholders — Stripe billing integration cannot be built, the marketing site cannot communicate pricing, and design partners cannot evaluate commercial viability.

    Context

    • A public product launch needs a pricing and packaging story before billing, messaging, and launch surfaces can converge on something coherent.
    • This task should define the product model, not just pick price points: decide what is sold, which capabilities are gated, and how the offer aligns with Fivetran positioning and supportability.
    • The output has downstream impact on Stripe setup, cloud UX, and fivetran.com messaging, so ambiguity here propagates widely.

    Possible Solutions

    • A - Defer packaging decisions and let billing implementation drive the model: fast in the short term, but it pushes product ambiguity into technical systems.
    • B - Recommended: define a clear pricing and packaging model first: choose the packaging tiers, core value metric, gating approach, and launch assumptions before wiring billing and launch surfaces.
    • C - Keep the product intentionally unpriced through launch: simpler internally, but not viable for a serious public offer.

    Plan

    1. List the plausible pricing and packaging models, including value metric, feature gating, and how each would affect product and operator behavior.
    2. Evaluate those models against launch goals, support load, Fivetran fit, and implementation complexity to identify the most credible recommendation.
    3. Document the chosen packaging model and the explicit assumptions it creates for billing, cloud UX, and launch messaging.
    4. Turn the remaining implementation implications into sequenced follow-up tasks for billing, docs, and product-surface work.

    Implementation Progress

    • Confirm scope and acceptance with milestone owner.

    • Milestone readiness signal is updated.

    • Track blockers and mitigation owner.

    Review Feedback

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